Moving Faqs - My Home Removals

Stress-Free House Removals Made Easy

FAQs

Moving FAQs – My Home Removals & Storage

Moving can feel overwhelming, so My Home Removals has answered your most frequently asked questions. Based in Birmingham and serving Solihull and the wider West Midlands, we are here to simplify your next journey.

From quotes and packing materials to moving-day logistics, our FAQs cover everything you need to know. Count on our team for a smooth, stress–free relocation—whether you are moving house, relocating an office, or utilizing our secure storage facilities.

How can I get a house removal quote for my move?

You can request a quote quickly using the simple form embedded on our website – just click the request a quote link or fill out the form on this page. Or, if you prefer, call us directly on 07404 397283. We provide free, no-obligation quotes for house removals, office relocations, and storage facilities across Birmingham, Solihull, and the surrounding West Midlands area.

How far in advance should I book a removal company?

We recommend booking as soon as your solicitor confirms your completion date to guarantee your preferred moving slot. While we offer flexible availability, peak dates fill up quickly for house removals across Birmingham, Wolverhampton, shropshire, and the West Midlands. Booking early ensures you secure our professional team and reliable moving services for your exact day.

When and how do I pay for my removal services?

To secure your moving date, we require a 20% deposit at the time of booking. The remaining balance is due the day before your move and can be securely paid via bank transfer or card.

What happens if my property completion date changes at the last minute?

We understand that property completion dates can shift. Our policy depends on your moving day and notice period:

Changes within 7 days of the move: If your date changes with less than 7 days’ notice prior to completion, your deposit will be retained.
Monday to Thursday bookings: Deposits are fully refundable or transferable if you need to amend your booking outside of the 7-day window.
Friday bookings: Because Friday is our busiest day of the week and requires us to commit vehicles and team resources well in advance, all deposits for Friday moves are strictly non-refundable from the time of booking.

When will my free packing materials be delivered?

We will deliver your complimentary packing materials straight to your doorstep at a date and time that perfectly suits your schedule. Once your booking is confirmed, simply let our team know when you are ready to receive them, and we will handle the rest.

What types of moving boxes and packing materials do you supply?

At My Home Removals, we are committed to reducing our environmental impact by providing high-quality, eco-friendly packing solutions for your move. Our sustainable, fully recyclable, and reusable packing materials include:

Reusable wardrobe boxes with hanging rails: These keep your clothes perfectly protected on the hanger, completely eliminating the need for single-use plastic garment bags.
Recyclable paper packing tape: Strong and secure, making your moving boxes 100% recyclable without needing to strip off plastic tape.
Recycled, ink-free packing paper: The ideal sustainable choice for wrapping crockery, glassware, and delicate kitchen items securely without ink stains.
Eco-friendly bubble wrap: Made from recycled and biodegradable materials, offering a much greener alternative for your fragile items.
Heavy-duty recycled cardboard boxes: Durable, highly practical, and fully recyclable once your house move is complete.
Reusable furniture protectors: Thick, heavy-duty moving blankets and padded covers designed to safeguard your furniture without relying on single-use plastic wrap.

When you choose My Home Removals, you get all the professional packing supplies you need for a secure move, along with the peace of mind that your relocation is as green, sustainable, and environmentally responsible as possible.

How early should I start packing before moving house?

If you have selected our standard house removal package, we recommend packing away non-essential items roughly 2 weeks before your moving date. Starting early allows you to organize your belongings at a comfortable, stress-free pace.

However, if you have upgraded to our premium packing service, you do not need to lift a finger. Our professional moving team will arrive to pack your entire household securely the very day before your move.

What items do I need to pack myself versus what you handle?

What you need to pack depends entirely on the house moving package you choose:

With our Standard Removal Package: You will be responsible for packing your household belongings into moving boxes, except for your hanging clothes. You can leave pictures on the wall—our team will safely take care of those. We can also handle the dismantling of large furniture items like wardrobes, as well as unmounting wall-mounted TVs. To ensure a smooth transition on moving day, please clearly label each cardboard box with its contents and the specific destination room.
With our Premium Packing Service: You don’t need to pack a single thing. Our professional removal team will safely wrap, pack, and prepare your entire home for transport, giving you a completely hands-off moving experience.

If I book a premium packing service, when does the team start?

Our professional packing team will arrive at your property the day before your scheduled move. We will meticulously wrap, securely box, and prepare all of your household belongings so everything is perfectly organized and ready for transport on moving day.

We simply recommend setting aside a few daily essentials and an overnight bag containing whatever you might need for your final night in your home before the removal vehicles arrive.

What should I expect from the removal team on moving day?

On the day of your move, our professional removal team will arrive and efficiently handle the heavy lifting. We will carefully dismantle your large furniture and securely load your household contents onto our moving vehicles, typically aiming to have the vans fully loaded by early afternoon.

Once your property completion has officially gone through and you receive the keys, we will transport everything to your new property. Our team will then unload, rebuild any dismantled furniture, and place every box and item into its designated room to help you settle in quickly.

What time does a typical house move finish on moving day?

There is no strict finish time for our team—we stay on-site until your relocation is entirely complete. We understand that moving day timelines can shift depending on property key handovers and solicitor completions. Before our removal team leaves, we will ensure that all of your large furniture has been fully reassembled and that every single moving box is placed exactly where you want it in your new home.

How can I prepare my house to help the buyers moving in?

Preparing your property for the new owners is a fantastic way to ensure a smooth transition on moving day. To make things as straightforward as possible for your buyers, we recommend putting together a quick moving guide or leaving clear notes regarding:

Home Systems: Provide the operating instructions for the boiler, heating controls, and home security alarms.
Utility Locations: Clearly point out the locations of the fuse box, smart meters, and the main water stopcock.
Council Services: Mention the local bin collection days and recycling schedules.
Key Organization: Ensure all spare keys are clearly labeled or left securely in their corresponding door and window locks.
Property Security: Double-check that all windows and external doors are locked and secured before you leave.
Final Checks: Take final utility meter readings for your own records and leave a copy for the incoming buyer.

Do you provide secure short-term and long-term storage solutions?

Yes, My Home Removals offers highly secure short-term and long-term storage solutions tailored to your needs. Based at our secure facilities, our storage is the perfect option if you are downsizing, renovating your home, or stuck between property completion dates. With no rigid fixed-term contracts and a flexible, month-by-month payment plan, we make it simple and stress-free to keep your household belongings safe. Contact us today to find out more about our flexible home and business storage solutions in the West Midlands.

Do you offer long-distance house removals across the UK?

Yes, My Home Removals provides comprehensive long-distance relocation services across the UK. While we are proudly based in the West Midlands, our team manages long-distance house removals on a weekly basis. Whether you are relocating from Birmingham to London,Wales moving up to Manchester,Bradford or transitioning further afield, our experienced team ensures your belongings travel safely.

For total peace of mind during cross-country transits, our services are fully backed by professional goods in transit and public liability insurance, ensuring your items are fully protected from door to door.

Can I hire a professional unpacking service for my new home?

Yes, absolutely. My Home Removals offers a professional unpacking service designed to help you settle into your new property without the stress of living among boxes. Our unpacking team typically arrives the day after your house move to carefully unpack your belongings and place them onto flat surfaces. Simply let us know when requesting your removal quote, and we can easily integrate this service into your custom moving package.

How can I check your current availability for a specific moving date?

Our booking schedule varies daily, but because My Home Removals operates a professional fleet capable of managing 3 to 5 house moves per day, we can very often accommodate last-minute bookings. In addition, property completion dates change frequently in the housing market, meaning we regularly receive sudden cancellation slots. It is always worth contacting our team directly to check our real-time availability for Birmingham and the West Midlands—we will always do our absolute best to fit you in.

Do you cover house removals outside Birmingham and across the West Midlands?

Yes, absolutely. While My Home Removals is proudly centered in Birmingham and the West Midlands, our moving services cover a wide regional and national footprint. We regularly manage house removals across the entire West Midlands region—including Wolverhampton, Shropshire, and all surrounding local areas.

Beyond our local domestic moving services, we also specialize in long-distance removals to any destination across the UK. Wherever you are moving from or to, our professional fleet and fully insured team are equipped to handle your relocation seamlessly.

Can your team help with commercial office relocations and business moves?

Yes, absolutely. My Home Removals provides comprehensive office removals and commercial relocation services across Birmingham and the wider West Midlands region. We understand that business continuity is essential, which is why we meticulously plan every detail of your business move to minimize company downtime. From transporting office furniture and packing sensitive equipment to handling complete commercial relocations, our professional, fully insured team ensures a smooth, efficient transition for your business.

Stress-Free House Removals Made Easy

FAQs

Moving FAQs – My Home Removals & Storage

Recommended by…

House & office moves

Storage near you

Company

Areas covered